Privacy policy

Who is responsible

FerroxX® (handelsnaam van The Engineer B.V.), Weerijs 21, 5422 WV Gemert. Contact: info@ferroxx.nl.

What data we collect

• Data you enter yourself via the contact form: name, company name, email address, phone number, material, thickness, quantity, desired lead time, your message and optionally an attachment (drawing/file)
• Attribution data: the page on which you filled in the form, the referring website and UTM parameters from the link you arrived through — so we know which channel a request came in through
• Your IP address, solely to prevent abuse of the contact form (maximum number of submissions per hour)
• Technical data via analytics (e.g. Google Analytics), only if you give consent for that via the cookie banner

What we use this data for

To answer your request, prepare a quote, prevent abuse of the contact form, and — only with consent — to see how the website is used and evaluate marketing efforts.

Retention period

We keep contact form submissions (including any attachment) for as long as needed to handle and follow up on the request, with a maximum of 2 years after the last contact if no agreement results from it. If an agreement does follow, the statutory retention periods for administration apply (tax: 7 years).

Sharing with third parties

We do not sell data to third parties. Data does reach parties that make the service technically possible, such as the hosting provider (MijnDomein, for the website and database) and — only with your consent — analytics providers. We have a data processing agreement with parties acting as processors.

Your rights

You have the right to access, correct and delete your data, and to withdraw previously given consent (for example for analytics, via the cookie settings at the bottom of the page). Contact us via info@ferroxx.nl. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).